Generally speaking, most of Reward/points and discount systems around here are mostly a way to get you to trash more money, or to simply buy stuff you do not need.
last night I was proven wrong!
some minor internet issue made me call the call center at 2 am,
they not only solved the problem but also offered me a massive Discount on a faster speed.
i saw there was one “package” standing out, but it was only for onboarding new clients.
so I (with 11 years on the clock of being a Cusomer) are not exactly eligible for it.
40 minutes later, a sales rep called me back and offer me the same package and a 50% discount on top of it.
resulting in
- 250% more download speed. (200 to 500Mbps)
- 1000% more upload speed. (50 to 500Mbps)
- a Free Sim Card with 10GB Internet Volume
- 71% Discount on the monthly fees
Now that’s what I call a Long term member discount!
